Disaster Recovery Center hours altered due to severe winter weather

The FEMA Helpline will remain open for normal operations. Hurricane Sandy survivors who have questions can still call 800-621-3362 (7-1-1 Relay or Video Relay Services are available) or (TTY) 800-462-7585 from 7 a.m. to 1 a.m. EST, seven days a week until further notice. Disaster Recovery Centers will re-open at 9 a.m., Monday, Feb. 11.

Residents or visitors should follow guidance issued by emergency officials and check with their local weather forecast office or www.weather.gov for the latest information, including additional watches and warnings.

Now is the time to prepare for intense cold, limited travel options, and the possible loss of electrical power. Prepare an emergency kit for your home and car with supplies such as a NOAA weather radio, plenty of clean water, and non-perishable foods. More information on how to prepare for severe weather is available at www.Ready.gov.

For more information on New York’s disaster recovery, visit www.fema.gov/SandyNY, www.twitter.com/FEMASandy, www.facebook.com/FEMASandy and www.fema.gov/blog.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.


Parsons, W.Va., Nov. 5, 2012 -- Members of the West Virginia National Guard work to clear the road to a remote emergency radio repeater site in Tucker County. As a result of their efforts, technicians will be able to restore service. FEMA is working with state, federal and local partners to assist residents of the state affected by the deep snow, heavy rain and high winds of Hurricane Sandy. Norman Lenburg/FEMA